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Delivery & Warranty

Pick up is available in Hoppers Crossing, Melbourne, Australia.

Worley Auto Parts Delivery Free To Most of Australia!

Products delivery to:

  •          WA
  •          Remote QLD
  •          NT
  •          Remote TAS

may be charged additional shipment fee ( if applicable you will be advised prior to shipping).

You can also call us to discuss express shipment or even same day delivery on request.

Item will be shipped out on the same day if payment clear before 11 AM, otherwise item will be sent in the next business day.

Our deliveries are with Aus Post, Aramex, Toll or TNT Courier.

We cannot guarantee the date of delivery for items. Estimated delivery time must NOT be considered as guarantee of delivery. The Following time of delivery is for REFERENCE only:

  •          VIC – 2 to 3 working days
  •          NSW, ACT and SA – 2 to 5 working days
  •          QLD, WA and NT – 5 to 14 working days

No Shipment on weekends and public holidays.

International deliveries are available, international customers please contact us before you purchase for shipment fee quotation.

Customers hold full responsibility to provide valid delivery information before making payment.

  • Customers are responsible for all returns of the delivery caused by invalid address or information given
  • Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility
  • Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying

Warranty

General 12 months (1 Year) warranty against manufacturing defect from the date of purchase.

Special 24 months (2 Years) warranty against manufacturing defect from the date of purchase for motorbike radiators and silicon hoses purchased via our website only (not eBay stores).

The warranty DOES NOT cover radiator failure due to external damage, excess cooling system pressure or corrosion due to mixed coolants or electolysis.

This warranty DOES NOT cover labor or materials not manufactured by WORLEY. Products repaired or altered by parties outside WORLEY are not covered by this warranty.

Claims for internal damage of the engine, components or user’s vehicles DOES NOT covered by this warranty.

A thorough flush of the cooling system (inc. heater & overflow) is recommended before operation, as is the inspection of all hoses and radiator cap.

See your vehicle service manual, or local dealership for correct coolant specifications. Professional installation recommended, there is no instruction coming with the product.

Successful warranty claims will be honored with a replacement unit or store credit or refund.

The warranty period only starts from the date of purchase, and it will not restart after we send you a replacement product.

Return policy

Parts can be exchanged and refunded if the item is defective or an incorrect item has been shipped.

All returns must be reported within 60 days of delivery date.

Please make sure parts be returned in original condition as they were received. And if the product has been modified and/or used, it cannot be returned or refunded unless the product is faulty and all resolutions being tried.

You can ask us to send you a return label to your email, then print it and go to any of the Australian Post Office to return the item. Depends on the nature of the case, either you or us will pay for this return label. But we will refund or send replacement after the item is returned to us and we check that the item is in the original conditions.

Bulk Order is welcome, and can be for better price, please call 03 8360 8085

Your satisfaction is important to us. If you have any issues with your purchase, please do not hesitate to contact us.

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